Walk-in FAQ’s
Q. Are you open every day?
A. Yes, we are open 7 days a week. You can check our website, Facebook page, or call for any updated hours.
Q. How much is admission?
A. Please see the pricing tab. You can check our website, Facebook page, or call for any current or future promotions. Each attraction has an admission fee, we also offer attraction packages so you can enjoy more than one of our attractions while you are here. You can stay as long as you would like and we do allow re-entry within the same day.
Q. Can I bring outside food in?
A. No outside food or drinks are permitted. We have a snack bar where you can purchase food, drinks, and snacks.
Q. Are shoes & socks required?
A. Yes. Shoes are required for Laser Tag, Rock Wall, and Ninja Warrior Course. Socks are required for the Toddler World and Soft Playground/Ballocity area.
Q. What should I wear?
A. Athletic attire is recommended.
Q. Will you have socks for sale if I forget mine?
A. Yes, socks are available for purchase.
Q. Do you have arcade games?
A. Of course. We have a variety of arcades to choose from – claw machine, NBA hoops, skee ball, and plenty more.
Q. Is there a place to sit and watch my children?
A. Yes, there are benches and chairs placed around the vicinity for parents to watch their children while they play.
Q. Do you have WIFI that I can use while I’m there?
A. Yes, our WIFI is listed under KidzWorld and the password is our phone number 4844805980
Q. Do you offer Ninja Warrior Training?
A. Yes, we will have personal training sessions. Call for details and pricing or check out Delco Ninja at Kidz World Facebook for more information.
Party FAQ’s
Q. How do I book my party?
A. We take bookings over the phone or in person. Online booking will be coming soon.
Q. Is a deposit required when I book my party?
A. Yes, we require a $100 non-refundable deposit. A $150 non-refundable deposit is required for parties in the Lounge and the main room.
Q. How can I pay for my party?
A. We accept cash, check, Visa, MasterCard, or Discover. The remaining balance is due at the end of your party.
Q. What if you don’t have the date available that I wanted?
A. Don’t forget we offer parties during the week as well!
Q. How many guests can I invite?
A. Our party packages are all made up for up to 12 children, the rooms can hold up to 20 children. If you’re going to have more than 20 guests, we can find ways to make it work, for example putting your party upstairs in the open party area. Pricing for parties over 12 guests will have an additional fee, which can be found on our pricing page.
Q. Do you have invitations?
A. Yes, we offer invitations on our website underneath the party tab or you can pick up paper invitations from our location.
What To Bring To Your Party
Q. Can I bring in my own food?
A. The only outside food permitted is cakes and/or cupcakes.
Q. Can I bring my own paper products?
A. We provide plates, forks, cups, and napkins. If you would like to bring in themed plates and cups, you are more than welcome to bring them in for your party.
Q. Can I bring in my own decorations?
A. Unfortunately, we do not permit decorations to be hung on our walls. We also do not allow piñatas for safety reasons.
Before Your Party
Q. How early can I arrive for my party?
A. We will begin setting up for your party 15 minutes before the scheduled start time so it would be best to arrive around then. If you arrive earlier, your party room may not be ready due to a previous party.
Q. When do I need to know my final head count?
A. Our staff will call you 2 days prior to your party to get a final estimated head count.
Q. Can I bring my own party favors?
A. Yes, you may bring your own. We also have party bags available for purchase.
During Your Party
Q. Do I have to pay for guests that don’t come in they were originally included in the final headcount?
A. No, you only pay for the package of 12 guests. We do require parties of 16 or more to pay for at least 15 guests.
Q. What if my guests bring siblings?
A. Siblings can be added on to the party. We ask that you let us know ASAP so we can make sure there is enough pizza for the party. Another option is to pay for them as a “walk-in.” As a “walk-in,” they can chose the attractions they would like to do and purchase food/drink at our snack bar.
Q. What should the guests do with the gifts they bring my child?
A. Each party room has a designated area for gifts. Your party host will bag up all gifts for an easier transition to home.
Q. Will there be someone in the party room to serve my pizza, juice and cake?
A. Each party has a party host to serve your guest and assist with whatever you may need. Our party host serve pizza, get the drinks and even cut and serve your cake. We ensure they will do whatever needs to be done to help make you party run smooth.
Q. Can I add additional pizza and drinks to my party once my party starts?
A. Of course!
Q. Will I have the entire facility to myself during the party?
A. No, unless you have booked a private birthday party in our main room, we cannot guarantee that there will not be walk-ins or other parties happening at the same time.
After your party
Q. Where do I pay the remaining balance?
A. Your party host or our front desk staff can help you with that.
Q. May I tip the party host?
A. Yes, it is not required but it is welcome and appreciated.
